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Mental Health & Counselling

Support for mental health, wellbeing and life's challenges

Your mental health can affect your relationships, work, sleep, physical health and ability to manage everyday life. Medix Health provides a supportive space to discuss what you are experiencing and explore practical next steps with a qualified healthcare professional.

You do not need to wait until things feel overwhelming before asking for help. We can support you with an initial assessment, ongoing GP care, counselling discussions and referrals to other services when additional support is appropriate.

A confidential space to talk

Appointments are guided by your concerns and priorities. We listen without judgement, explain possible options and work with you to develop a plan that feels realistic. Your privacy is respected within the usual clinical, legal and safety requirements.

Mental health support may include:

We take time to understand your circumstances and explain the next steps clearly.

We take time to understand your circumstances, priorities and goals, then explain practical next steps clearly.

  • Initial mental health and wellbeing assessment
  • Support with stress, anxiety, low mood and changes in mood or motivation
  • Practical strategies for sleep, coping, relationships, work and everyday life
  • GP care, follow-up appointments and review of progress
  • Referrals to psychologists, psychiatrists, counsellors and other support services when appropriate

Support For Common Mental Health Concerns

We Can Help You Talk Through Concerns Such As:

  • Stress and anxiety
  • Persistent low mood
  • Sleep difficulties
  • Work-related pressure and burnout
  • Grief and adjustment to change
  • Relationship and family concerns
  • Coping with trauma or difficult experiences
  • Adjustment to major life changes
  • Self-esteem and confidence
  • Managing anger and emotional distress
  • Support during pregnancy and parenthood
  • Coping with physical health conditions
  • Support for carers and families
  • Workplace wellbeing and return-to-work conversations
  • Healthy routines and behaviour change
  • Planning next steps and coordinating referrals
  • Ongoing follow-up to review progress and adjust support

You do not need to have a diagnosis before starting a conversation. We can help you understand what you are experiencing, discuss appropriate support and arrange referrals when another service would be helpful.

Building A Practical Care Plan

Depending on your needs, your care plan may combine medical review, counselling conversations, lifestyle strategies and referrals. We work with you to identify manageable next steps and review progress over time.

  • Initial assessment and shared goals
  • Mental Health Treatment Plans when clinically appropriate
  • GP review and ongoing care
  • Counselling conversations and practical strategies
  • Support with sleep, stress and daily routines
  • Safety planning when risk concerns are identified
  • Referrals to psychologists, psychiatrists and counsellors
  • Coordination with other healthcare providers
  • Follow-up appointments and progress reviews
  • Support for carers and family members
  • Workplace and return-to-work discussions
  • Coping with grief, change or illness
  • Support during pregnancy and parenthood
  • Help to prepare for specialist appointments
  • Review of medications and physical health factors
  • Adjusting the plan as your needs change

Your care is tailored to your goals, preferences and circumstances.

Your Questions Answered

We’ve put together answers to common questions about mental health appointments, counselling discussions, referrals and urgent support.

You can make an appointment whenever something is affecting your mood, sleep, relationships, work or ability to manage everyday life. You do not have to wait until a concern feels overwhelming. If you are worried about your mental health or someone else’s, talking with a GP is a useful first step.
Your first appointment is a private conversation about what you have been experiencing, how it is affecting you and what you would like to change. Your GP may ask about your mood, sleep, stress, physical health, relationships and safety, then discuss practical next steps and follow-up options.
If you or someone else is in immediate danger, call Triple Zero (000). To speak with someone now, call Lifeline on 13 11 14 or Suicide Call Back Service on 1300 659 467. For non-urgent concerns, book an appointment with your GP or contact a trusted health service.

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